CINEMOTIVE
COVID-19 POLICY

last updated: 12-JULY-2022



As the situation with respect to COD-19 continues to evolve, the health and safety of our couples (clients) and our staff remain our highest priority.

We are monitoring developments on a weekly basis and will continue to be guided by the advice and directions of the Australian Government & Department of Health. We will do our part to protect the community by following the protocols of hygiene in our studio and on-site each day.

CURRENT BOOKINGS and COVID POLICY
Our policy has been designed to give clients the utmost confidence that if their event can't go ahead, due to issues with C-19, we will work with them to ensure a suitable outcome. ⁠

We are offering free postponements if your wedding cannot go ahead due to COVID restrictions. In other words, Cinemotive will credit (not refund) the deposit and re-assign the booking to a new date with no financial penalties.

However, the allocated photo/video team can change on the new date.

Full cancellations will be subject to our reservation and cancellation policies outlined in your contract.

If you'd like any further details on our 'Book with Confidence policy, please don't hesitate to contact us - we're sure we can make you feel comfortable about booking with Cinemotive.⁠

Let’s work together, and be open to sharing inspiration for how best to thrive and protect ourselves.